regbits

Having found myself suddenly buried under hundreds of emails last Sunday, I was finally able to convince the right people that the transfer-questions@icann.org team needed a ticketing system. (And, for that matter, the t-q “team” also needed more than one team member!)

Within 20 minutes of my request (described by some observers as a tantrum), a Transfer-Questions-Triage (t-q-t) team was assembled and a ticketing system was activated.

So this means, for registrars, that you will now begin getting occasional emails from transfer-questions@icann.org in addition to those you receive directly from my address. Thanks in advance for giving these the same attention you give the rest of the emails we send you and for keeping the subject line intact when replying.

Please do share your experiences (whether positive or negative) about this change.

Posted By : Mike Zupke
Last Modified : March 15th, 2007
Filed under : Little Bits
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